Can I modifying or canceling an order after placement?

At Moodfabrics.com, we understand that sometimes you may need to make changes to your order after it has been placed. In this knowledge base article, we will provide you with information on how to modify or cancel an order on our website. Modifying an Order: Creating a New Order: If you wish to add items to your existing order, we recommend creating a new order. Unfortunately, our system does not [...]

Payment information

Moodfabrics.com is committed to providing a seamless shopping experience for our valued customers. To facilitate convenient and secure transactions, we accept a variety of payment methods. In this knowledge base article, we will outline the accepted forms of payment at Moodfabrics.com while also specifying the payment methods we do not accept. Accepted Forms of Payment: Moodfabrics.com accepts [...]

What benefits do I receive as a VIP Mood insider?

Moodfabrics.com is excited to introduce Mood Insider, an exclusive program designed to provide our customers with insider access to the world of fashion. In this knowledge base article, we will delve into the details of Mood Insider, its benefits, and how you can become a part of this exciting community. What is Mood Insider? Mood Insider is a membership program offered by Moodfabrics.com, [...]

How can I earn and use my online rewards points?

At Moodfabrics.com, we believe in recognizing and appreciating our customers' loyalty. As part of our commitment to enhancing your shopping experience, we offer an online rewards program that allows you to earn and redeem reward points. In this knowledge base article, we will guide you through the process of earning online reward points and provide details on how to maximize their value through [...]

Can I use my store reward online and vice versa?

At Moodfabrics.com, we value our customers' loyalty and offer rewards programs to enhance their shopping experience. However, it's important to note that our in-store rewards and online rewards are separate programs with distinct benefits. In this knowledge base article, we will address the question of whether store rewards can be used online or vice versa, clarifying that these rewards cannot be [...]