My order was damaged in transit.
My order was damaged in transit. How can this be resolved?
Thank you for bringing the issue of a damaged product in transit to our attention. We apologize for any inconvenience this may have caused and assure you that we are here to assist you in resolving this matter.
In the unfortunate event that your order arrives damaged, we kindly request that you contact our customer service team at 1-855-630-6663. Our dedicated representatives are well-equipped to address such situations and will work closely with the carrier to try and rectify the problem.
By contacting us, you enable us to gather all the necessary information regarding the damage and initiate the appropriate actions. We will provide a replacement order. Our goal is to ensure your satisfaction, and we understand the importance of receiving your order in pristine condition.
Rest assured that we take product damages seriously, and we will do our best to work with the carrier to resolve the issue promptly. Your cooperation and communication are greatly appreciated as we strive to rectify this situation to your utmost satisfaction.
Thank you for bringing this matter to our attention. We value your business and are committed to providing you with a positive shopping experience.